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Frequently Asked Questions
How does Freebot handle my St. Petersburg Times issue?
Freebot uses a specialized AI model trained on thousands of successful customer service interactions. Our system has learned what works and what doesn't when resolving issues with companies like St. Petersburg Times. It applies these learnings to efficiently navigate customer service systems and advocate for the best possible outcome on your behalf.
Is my information secure?
Yes, we use enterprise-grade encryption to protect your data. We only collect the information necessary to resolve your specific issue with St. Petersburg Times, and our systems are designed with privacy and security as top priorities.
How much does it cost?
New users receive free credits to try the service. After that, pricing is based on the complexity of your issue. Our users typically save significantly more through bill corrections, credits, and time saved than they spend on our service.
What if Freebot can't resolve my issue?
If Freebot is unable to resolve your issue, we'll refund your credits. Our model is continuously improving based on real outcomes, which is why we maintain a success rate of over 90% with St. Petersburg Times issues.
How long does the process take?
Most issues are resolved within 1 hour. After your initial call with Janine, our system works behind the scenes to contact St. Petersburg Times and resolve your issue. You'll receive updates on your progress throughout the process.